Sears Sales Manager interview questions

I worked for Sears in another division. I was emailed and went on a typical interview. Nothing special.

Heard about the position from my local employment assistance office. The Veterans Representative put in a good word for me and they asked me to apply. Applied online. I had to go to the district office (about 45 miles) for the interview. Interview lasted about an hour with a three person panel. Standard questions about customer service, dealing with upset customers, finding equitable solutions. Offered position on the spot contingent upon passing personality and background checks.