I applied in-person. The process took 1+ week. I interviewed at Sears (Toronto, ON) in Mar 2012
Interview
Pretty Standard Interview - situational and behavioural questions about customer service. First they called me over the phone to ask schedule the interview. I met with a recruiter and the hiring manager.
Interview questions [1]
Question 1
If a customer is upset because he can not return an item that was bought over 90 days ago, what would you do?
I applied through other source. The process took 1 day. I interviewed at Sears (Regina, SK) in Nov 2015
Interview
The interview was easy. I was interviewed by the general manager at Sears. He asked me some friendly questions, and then asked about my availability of the schedule. Overall, the whole interview process was positive.
Interview questions [1]
Question 1
introducing yourself, why you would like to work at Sears, tell me your previous experience about customer service
I applied through a recruiter. I interviewed at Sears (Des Moines, IA) in Jan 2014
Interview
the interview was very relaxed i was already working as a temp and my department was closing so i applied for the position of a waterheater sales and service rep. I had already met the managers who interviiewed me the only reason i am looking elsewhere is because Sears has decided to close the Des Moines call center. I will really miss it as I loved my job.