I applied for the position on a Tuesday, I received a call for a phone interview on Wednesday then I was able to go to the face to face interview on the following Tuesday. Nice thing about that was that it was a group interview. The interview consisted of two parts. First part was about 4 interviewing questions and the second part was a little skit where we had to sell a specific item. Overall it was pretty easy. The managers makes you feel very relaxed.
I applied online. The process took 3 days. I interviewed at Sears (Round Rock, TX) in May 2012
Interview
I applied online, did the assessment, and within the next two days I was called for a phone screen. Basic questions about past experiences and customer services examples. Set up an interview for the next week. The interview was fairly easy. Same basic questions. They also have you act out a little just to see if you could be sympathetic. Got offered a position the same day.
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