I applied online. The process took 1 week. I interviewed at Santander (Glasgow, Escocia)
Interview
Online tests followed by telephone interview and assessment day. telephone interview and face to face interview on the day were very similar. Also a role play assessment which is used to show empathy and tone. Very straight forward process with accommodating managers through the process.
Interview questions [1]
Question 1
Describe a time you had to overcome difficulty within the workplace.
I applied online. I interviewed at Santander (Bootle, Merseyside, North West England, England) in Jul 2016
Interview
Extensive, seemed excessive for the job. They asked us about pre-booked holidays, these were noted down, but when it came to actually getting the time off they did not honour the promise.
Interview questions [1]
Question 1
Describe an experience of conflict
Describe customer service situations you have been in .
Telephone role play of a customer service situation
I applied through a staffing agency. I interviewed at Santander (São Paulo, )
Interview
Venho aqui relatar a falta de consideração com o ser humano , cheguei hoje na MANPOWER exatamente as 09:03 da manhã minha entrevista seria às 9:00 como não conheço o lugar me perdi pra achar o número do endereço pois a avenida é grande , cheguei a moça da recepção simplesmente disse que eu não iria mais fazer a entrevista porque a tolerância de atraso seria de apenas 1 minuto , eu expliquei minha situação sobre o que aconteceu mais a recepcionista não quis nem saber, um tom de arrogância total, estou simplesmente arrasada saí de casa confiante por ir a entrevista
Top companies for "Compensation and Benefits" near you