Applied online via indeed and had a video interview within about a month after applying. Not a difficult process and questions were mainly behavioural questions centred around communication skills and problem solving in different situations
Interview questions [1]
Question 1
Questions about communication and dealing with difficult situations
I had a call from recruiter with some basic questions and then I did a digital interview with recorded answers followed by a call from recruitment offering me a role
Interview questions [1]
Question 1
Describe a time you have used great customer service
I interviewed at Santander (Glasgow, Escocia) in Mar 2024
Interview
Around 6/7 questions on a recorded link, you get to practice before submitting and then a game where you have to answer best scenario type questions, takes around 30 to 40 min.
Interview questions [1]
Question 1
Describe a time when you’ve went above and beyond for a customer, how did it make you feel and what was the outcome for the customer.