Ramp Customer Experience Agent interview questions

The interview process was fairly involved for such an entry-level position. Ramp requires all applicants to submit video recordings of themselves answering questions via a platform called Hireflix. After that I received a phone-screening call from a recruiter, who asked nearly the exact same questions I had already answered via Hireflix. After that I was invited to complete a take home assessment which included 3 scenarios very specific to the business where Ramp wanted to know my thought process on how I would respond, my response, and any additional notes I had. Once I had completed the assesment I was then scheduled THREE more 30-minute interviews with various members of the business. My first of the three was cancelled the same day with no explanation. I had the remaining 2 on the same day and was told in the last interview I would hear back by the end of the week. I did not. I reached out twice to the recruiting team who was responsible for getting back to me before I finally heard back over a week after my final interview - They sent me a very unpersonal canned response rejection saying they had decided to pass on my candidacy with no further explanation. I truly felt that I had great conversations with the 2 interviewers, and that I answered all of the questions they had for me. I was very surprised by the decision they made and I'm deeply saddened that a company that prides itself on their Recruiting team and their Customer Service would handle rejecting an applicant who got through the entire interview process in this way. It's absolutely impacted my view of this company in a negative light.