Ramp Customer Experience Agent interview questions

I applied as a referral, was then sent a request to do a pre interview where you are given 3 questions and you have to record a video response 1 minute later with only one redo (that starts within 5 seconds of hitting redo). Very stressful and impersonal. Then I had 2 interviews with managers. They were great but asked super specific questions. I also did a business case where I answered 3 fake customer complaints, that was timed with only one hour to complete. Ultimately didn’t get the job as the hiring manager (who I never met) said I wasn’t the right fit. This process took over a month..

Applied online, recorded a short video answering why Ramp and why position, completed a written assessment on Codesignal, one on one hiring manger interview. The entire process last more than 1 month.