I applied through other source. The process took 1 day. I interviewed at RH (West Jefferson, OH) in May 2019
Interview
I responded to an ad on Indeed. I received a call the next day asking for me to come to their West Jefferson location. I was asked to bring a copy of my resume which was a waste of paper since the leader who was interviewing me had one. The interview was more like a conversation. I have many years of customer service so it was quite easy to answer the questions. Than I had to take a test which was a surprise. It asks you to figure out discounts, sizes of items and shipping prices. The shipping price that was listed on their site was $99 but with options that was not listed and the closest price was $95. They claim there is no pressure and it isn’t timed but it didn’t feel like that at all. They also tell you if you the test doesn’t factor in but it completely does. If you are a protectionist with test taking don’t be. It takes more time. I think they lose people that would do an amazing job in their customer service call centers but they miss out due to a faulty test.
Interview questions [1]
Question 1
What was your worst situation with a customer and how did you handle it.
I applied online. The process took 6 weeks. I interviewed at RH (New York, NY) in Aug 2017
Interview
It was a very long process. It was a 6 week process and interviewed with 5 different people, 1 person per week. Each manager was very easy to talk to and asked a lot of questions about their values.
Interview questions [1]
Question 1
Read their values and explain what it means to you and what your favorite part is.
I applied through an employee referral. The process took 2 weeks. I interviewed at RH (Anchorage, AK) in Mar 2017
Interview
At a conference room. 1 human resource 2 engineers. They ask hard question. They ask some easy question. I answer all question. I thought this was 30 words but i guess not. Maybe this sentence will get me to 30 words