During the interview, be prepared to answer questions about strengths and weaknesses. It’s not that bad. Be prepared to answer situational questions as well! The interview is generally easy going and not intimidating at all! Don’t worry!
I applied in-person. The process took 1 day. I interviewed at Old Navy (Texas City, TX) in Jun 2021
Interview
Group interview focused on assessing knowledge of the brand, understanding of customer service principles, and general company-related information. Emphasis was placed on communication skills, teamwork, and enthusiasm for the role.
Interview questions [1]
Question 1
How would you handle a situation where a customer tries on a pair of pants, asks for your opinion, but the fit is unflattering?
I had a few questions, but I charmed them with my sales experience. I was asked about working on teams and serving customers. Salary expectations were also one of the questions; pay was a little above minimum wage.