I applied online. The process took 2 weeks. I interviewed at Old Navy (Millbury, MA)
Interview
In order to submit a resume you must go to the Gapinc.com website to careers and submit a resume. Then you have to take a small assessment which is very easy (what kind of pants are these?) After about 2 weeks the resumes have made it from corporate down to the particular store you applied to. If the hiring/store manager approves and they need positions filled then they will give you a call and set up a time for a one-on-one interview.
Dress in something casual but do not have any brand names visible on your items of clothing. Make sure everything is neat and you look presentable. You then meet a manager who will take you around the store and discuss the goals of Old Navy and gauge your personality to see if you are a good fit. In my interview the manager made me greet customers and gave me one of the Old Navy shopping bags to see if I could get a customer to use it. I was successful in all fronts; however, if you aren't it doesn't jeopardize your interview too much. It's all about how you react to it; just keep smiling and you're all set.
If they liked you enough in that interview then they will call you back and interview you with another manager in the back-room/office. They ask you pretty straightforward questions, much like the ones in the online assessment. Most are common sense and others have to do with your personal sense of style. The rest of the questions deal with how you would act in certain situations: another associate is rude to a customer, another associate is stealing...etc.
Depending on how you do they will call you back within a couple of days. You go back along with a couple of other associates and they do all of the training. Overall it is one of the easiest interview experiences.
Interview questions [1]
Question 1
The most difficult question, at the time, was when they had asked me, "What would you do if you noticed that an associate is rude when dealing with a customer?".
I applied online. I interviewed at Old Navy (Irvine, CA) in May 2014
Interview
Applied online it was a long application it took forever and then waited a few more days and then I got a call and they gave me a brief phone interview and then they told me to come in for an interview and it was a long interview and it was weird and then a dew days later or maybe a week they called me back said I got the job I think they really needed people to hire asap.
I applied online. The process took 1+ week. I interviewed at Old Navy
Interview
First interview is what they call as a "audition". In the audition you are in a room with 5 other people 6 in call with 4 managers in different areas taking notes on each of you. You have to play some games and bring in one item from home that is something that you are passionate about (which they will have you talk about). The game was a scavenger hunt for items in the store. Some are trick items. Then you will talk about the item that you brought in. Then they will ask you to go around the store and pick out an outfit that you would wear and why you picked the items that you did. Then they will ask some questions from your application then send you on your way.
A few days later you will be asked back for a second interview with is a one on one with the store manager. They will ask you some questions on why you want to work there, what is something that you did that was up and beyond for a friends, and how you manage doing multiple things at once.
If they like you they will make you an offer to be apart of the team.
Interview questions [1]
Question 1
Them asking about the stores most sold items. Who knew they sold so many flag shirts.