I had two interviews with two different managers. The first interview with the head manager was a little more personable, the second interview with the assistant manager was basic interview questions.
Interview questions [1]
Question 1
Describe a time you dealt with a difficult customer
Phone screen with the Recruiter
30 min 1-1 with the hiring manager
Extensive writing test
multiple 30-45min panel interviews (1-2 people per session)
The recruiter was amazing and knew the job and team really well. To me, that tells me that they are in sync with the hiring manager and their needs for the role. Got a great impression from everyone.
Interview questions [1]
Question 1
What's your process? What other brands do you think have a great tone of voice? How do you handle lots of feedback or contrasting feedback? etc.
I applied online. The process took 2 weeks. I interviewed at Old Navy (Toronto, ON)
Interview
You know if you got the job during the interview, the process was not long at all. The interview was about about 1h 30 min - 2h long. It was a group interview and you had to go on the floor and interact with customers.