Very very informal, went in and had to wait around for a while so looked at the products. Went upstairs, asked to present an item best describes me briefly and then was put into a group of 3 inc me and was given a product along with a product book with some description of the product, the man came and described the item to us and the key is to listen to what words they use to describe the item. Then each group presented their item and that was it! Very brief.