Lowe's Home Improvement ASM- Assistant Store Manager interview questions

9 questions about handling customer service issues as well as training/development. Looking for specific examples and want to see how you handle certain types of customer interaction. Usually the interview is done with the Store Manager and HR and they alternate questions. They write as much as possible, so not a whole lot of back and forth. Just answer the questions to the best of your ability.

set of situational based questions with store manager and HR. took about 2 hours. ask questions and they write down your responses. you interview at the store and if you get an offer you must meet with the market director...not bad.