I was referred to the owner/boss by a friend who worked there. That's usually the best way to apply because they can vouch for you. During the interview he asked me what I knew about the franchise. You have to know that it's NOT a tutoring place. It's a place where kids advance in either math or reading through individual practice. I was also asked about my experience in math (since that was the position I was applying for) and my hours of availability. It's helpful to be doing well in school, especially in the relevant classes. Afterward I was contacted and called back to take a placement test. I went back a second time to fill out papers for the application, contract, and tax info when I was accepted to the position. You may need to contact the boss yourself or have the person who referred you bug him/her because sometimes they get busy and forget. Do this especially if you know that they really need the extra help, because this means there's a higher chance you got the job.