I applied online. The process took 4 weeks. I interviewed at Jet in Aug 2018
Interview
First interview was by phone, second was with a team, third was with the Director of operations. They did request two presentations for the second interview. During the second interview they took me on a tour of the building. Great facility, fun space!
Interview questions [1]
Question 1
Describe a difficult time that you had to let someone go.
I applied through a recruiter. The process took 3 weeks. I interviewed at Jet (Salt Lake City, UT) in Dec 2016
Interview
The recruiters for Jet are fantastic. The interview process started with an over the phone interview and concluded with two in house interviews. I was quite impressed with the timeliness and the professionalism displayed by Jets recruitment team throughout the interview process. I never felt like I was kept out of the loop during the process. The part I enjoyed the most was the chance to tour the new facility in SLC and get a taste of the great culture that Jet has established.Everyone is incredibly friendly and I always left very impressed with every step of the interview process.
Interview questions [1]
Question 1
Given a specific situation, how would you coach "this" agent?
I applied through a recruiter. The process took 1 week. I interviewed at Jet (Salt Lake City, UT) in Jan 2015
Interview
so Shamus, the recruiter calls you asks for a 10 minute phone interview, then if he likes you he will call you into the office and meet with you, look over your resume and give you a tour. if that goes well you'll be invited to a panel interview, if you pass that there's ANOTHER panel interview- so 4 interviews in total before you get hired.
The part that made me super mad and upset was everything that happened POST interview. I know my situation will be unique but it definitely shows the true colors of some in the company. Shamus the recruiter, another employee and I all had worked for the same company at one point- I am currently there. Post interview I didn't hear anything, just a impersonalized rejection that said I wasn't going to make it to the final stage. That's fine, I can take that, but when I asked for feedback on the interview and why, I got no answers. Shamus said he would call me a couple times, and said Monday to contact him. When I called I kept getting forwarded to VM. Okay, no big deal, I go into work that day and my co-worker, who knew our former co-worker now working at Jet, said this girl was texting him at our place of work asking about my employment status there. He asked her why she was asking him this if she doesn't work with Shamus as a recruiter, and she then continued to say I was a liar and had lied on my application there so she want to check if I even still work there!!! My friend at work replies that I do and asks why when it isn't her job to check this stuff why is she doing it. She responds that the recruiter Shamus told her to check up on some stuff for him... I try to reach out to her and find out what the ground are for this, and then I try to call and message Shamus, and he doesn't respond to me.
Not only is this unprofessional but I'm pretty sure it's a complete invasion of privacy for someone who isn't a recruiter to be snooping around with my coworkers about ME. If Shamus had a question- why not call my references, or my SUPERVISOR directly, who knew I was interviewing with them? Or even if he didn't truly instigate it, why would someone who I don't know have access to my personal information and be asking around? She would have had to find out I was interviewing there and other personal things about me in the process. Why use sneaky and shady methods to collect information that you don't know is true or not true and then make a hiring decision based off that? I still feel shocked and hurt by everything that's happened.
Any company who would allow this kind oh behavior from their employees is not one I would want to be associated with. They claim they have good culture and open communication but if stuff like this is happening in the hiring process then I call bullcrap on the rest of their values.
Interview questions [1]
Question 1
Give us an example of what you did to keep team morale up? What kind of activities did you do?