Insight Global Customer Service Representative (CSR) interview questions

On several occasions we spoke over the phone then I was brought in for an in person interview. I spoke with four people, two account managers, the head of sales, and a human resources rep, all of which were extremely helpful, friendly and inviting.

Terrible experience. I was contacted through LinkedIn by a recruiter, which seemed to go well. We had a phone interview and I was then asked to come interview in the St. Louis office. I was completely in charge of the interview and asking questions, and was never asked anything about my resume or academic career. After asking at least 10-12 questions, my interviewer continued to stare at me, not saying a word. I never let silence continue and asked even more questions, so I thought it went well. I was told that I would be contacted either way within 24 hours, but it has now been two weeks since I met with them and sent them thank you notes for interviewing me. I have heard nothing from anyone, even after I sent my recruiter an email inquiring. My boyfriend was contacted today by the same recruiter with the exact same message I was sent, word for word, even though our experiences and profiles are completely different. Completely unprofessional company.