I applied through college or university. I interviewed at IHG Hotels and Resorts (Chennūr) in Dec 2017
Interview
The assessment day started with case study exercises followed by role plays and presentations and guest complaints handling . overall it was an great experience but i feel assessment round is not required for the supervisor level.
Interview questions [1]
Question 1
there was no unexpected question as we were briefed about the schedule of the tasks
I applied online. The process took 2 weeks. I interviewed at IHG Hotels and Resorts (North Charleston, SC)
Interview
After I applied online, I had a phone screening where they asked a few questions. Very soon did I hear back for an in person interview. The interview was not too intimidating. They started with a tour of the facility, then we sat down and asked questions. Then they gave you a sheet of information about a hotel, left you alone for about 10 min to review it, and called you on the phone where you had to act like a reservation agent and sell them the hotel room. Little nerve-racking if you have never sold over the phone before but they give you great feed back and they gave me the yes your hired on the spot.
Interview questions [1]
Question 1
Tell us a time when you had to deal with a difficult customer and how did you solve the problem?
I applied through other source. The process took 1 day. I interviewed at IHG Hotels and Resorts (Gurgaon, Haryana) in Aug 2015
Interview
There were 2 rounds one was with Assistant manager and second was with manager they asked simple accounting questions and moreover it depends on the profile for which you are interviewed