IHG Hotels and Resorts interview questions

I arrived at the hotel for an interview as a front desk receptionist. The HR manager was friendly and put me at ease. We discussed my customer service experience, problem-solving skills, and knowledge of the industry. I gave practical answers and showcased my ability to handle guest scenarios. I was also asked about my computer skills and assured them of my proficiency. During the interview, the general manager unexpectedly joined in, quizzing me on the hotel's brand and customer service values. The interview ended with a discussion of availability and salary expectations. A few days later, I received a call with a job offer. I accepted, excited to begin my journey in the hospitality industry. This experience emphasized the importance of preparation, confidence, and enthusiasm during interviews.