I applied online. The process took 2 weeks. I interviewed at IHG Hotels and Resorts (North Charleston, SC) in Aug 2016
Interview
Interview
The interview process was fairly quick. Over the phone interview 08/12/16 and in person interview three days later 08/15/16. The over the phone interview is an interview that states the pay, job description, and ask a few questions about yourself. Before the end of the call, if interested they will set you up for an in person interview. The in-person interview was great. The personnel gave me a tour around the building, then we got to the actual interview. The actual interview was the common questions, then an practice call center scenario. I've never worked a call center, but I was confident and did my best.
Interview questions [1]
Question 1
Name a time you had to deal with a irate customer, and how you resolved the issue?
I interviewed at IHG Hotels and Resorts (New York, NY)
Interview
Not very tough. Asked mostly behavior questions and 1-2 technical questions. The interviewer nice so I didn't feel stressed out. Asked around 10 behavior questions. Very good experience, would recommend.
I applied through an employee referral. The process took 4 weeks. I interviewed at IHG Hotels and Resorts (Ciudad de México) in Nov 2020
Interview
Todo super detallado y completo. Tiene un principio desarrollo y conclusión.
La entrevista igual muy amena con puntos claves para la contratación; te dicen en el momento si quedas contratado y el sueldo.
I applied in-person. The process took 2 days. I interviewed at IHG Hotels and Resorts in Dec 2019
Interview
The first interviewer up to the last one is great to talk to. They make u feel calm. All of them looks genuinely happy and it is relaxing overall. I am so glad I applied for the position
