I applied online. The process took 5 days. I interviewed at IHG Hotels and Resorts (Charleston, SC) in May 2012
Interview
Came in and met with the Team Managers there was a panel interview and role play that we did and the manager played as the guest. We were given a script to use that could help us to navigate through the guest interaction
Interview questions [1]
Question 1
Tell me about a time when you were working under pressure
I applied online. The process took 2 weeks. I interviewed at IHG Hotels and Resorts (Charleston, SC) in Apr 2013
Interview
A behavioral interview style with a panel of 3-4 managers. They took turns asking questions and then there was a simulated call after being given a structure of the rewards program that I would be working with.
Interview questions [1]
Question 1
Tell me about a time when you did something that did not come out as planned or expected and the results