Hertz Customer Service Representative (CSR) interview questions

Phone interview, then face to face interview was over an hour. Mainly example based questions, give me an example of when you went over and beyond, tell me when you dealt with a difficult customer. role-play, whats your skills, what would you bring to the position, tell me about ypur experience...

Quite an easy interview. Wanted to know about previous employment and why I would choose working for hertz. I had a brief interview and was offered the job there. She mentioned there was no area of progression.