HSBC Customer Service Advisor interview questions

Application through online portal, there was a telephone call from team assessing the eligibility criteria followed by value based assessment which is simple and an interview scheduled at the office.

First I received the opportunity for an On demand video Interview. You get asked about 3 questions depending on the role you applied to. You have three attempts to record yourself answering a question and there is no time limit for the actual video. If you are successful with this, you will then complete a personality assessment where you just click answers to what you are most like.