I applied in-person. The process took 3 days. I interviewed at Forever 21 in Nov 2010
Interview
1:1 with the Store Manager. I had no experience in retail at the time, however I had previous customer service & wanted to expand. Interview took 10-15 minutes and I was hired on the spot.
Interview questions [1]
Question 1
Have you had any previous customer service experience?
I applied in-person. The process took 1 day. I interviewed at Forever 21 in Oct 2011
Interview
I walked in the store and asked if they were hiring. The associate gave me an application and instructed me to speak with the store manager who was on duty once i filled out my application. I filled it out, came back in the same day, and introduced myself to the manager. The manger decided to give me an on the spot interview. She asked me a few questions and explained a few more specifics of the position. At the conclusion of the interview I was offered the position.
Interview questions [1]
Question 1
Have you dealt with an angry customer before? If so how did you handle the situation.
I applied online. The process took 2 days. I interviewed at Forever 21 (New York, NY) in Oct 2011
Interview
Went to the Forever Job fair in Manhattan, it started at 9 AM. Waited for about 3 hours on a line before my turn they were calling 10 people in at a time but once it was time for my group to go they called 20 people so they'd have time to see everyone. Basically the manager introduced himself and just asked one question went around the room then picked several people to stay behind while the other ones left and that was it. I waited on a line for over 3 hours for one generic basic question