Forever 21 , Sales Associate interview questions

The first day I filled out an application and turned it into the manager and was interviewed on the spot. She asked me "what does customer service mean to you?" , " Tell me about a time you had to deal with an upset customer and how you dealt with it?" . That went well and she told told me that she would give me a call for a group interview. About 3-4 days later she called and told me i had another interview and in this one she asked about "what trends are in right now" and i was told to sell a product and situation questions were asked. That interview was really chill and calm since i was with only one other candidate.I really suggest on reading about trends and knowing whats in specifically.

very easy