The process took 2 days. I interviewed at Forever 21 (El Paso, TX) in Apr 2012
Interview
The first day I filled out an application and turned it into the manager and was interviewed on the spot. She asked me "what does customer service mean to you?" , " Tell me about a time you had to deal with an upset customer and how you dealt with it?" . That went well and she told told me that she would give me a call for a group interview. About 3-4 days later she called and told me i had another interview and in this one she asked about "what trends are in right now" and i was told to sell a product and situation questions were asked. That interview was really chill and calm since i was with only one other candidate.I really suggest on reading about trends and knowing whats in specifically.
It was an in-person interview. It was very easy, and a standard retail interview. lasted around 10 minutes. The manager asked some scenario questions but overall, the questions were pretty straightforward.
It was a casual group interview. I sat down with a manager and another girl who was applying. They just asked a few standard questions about us and our experience.
Interviewer did not seem very experienced. He was rushing the interview and only asked general questions such as where do you see yourself in 10 years… for an entry level job.