the current alterations manager who hired me at time as an alterations specialist was very nice. She was quiet but still friendly and I'd love to have been a part of her department. However, she never returned after I was hired. The interview process is casual dressy clothing. White top and black pants. Alterations department requires closed toe shoes. I had a piercing in my eyebrow when I was interviewed and hired. However when I clocked in for work, I was told I couldn't have any piercings. I felt like this was a bit shady. I was no told any wages until after I was hired and watched the orientation videos and then offered $10 per hour to start. I think this is TOO CHEAP considering the skills needed to do the work in this particular department and sewing in general. I have never took outside sewing orders for ten dollars an hour. They don't provide wage info until after they decide if they want you. People with less experience than I had was given more per hour when I left....because they knew someone else in the upper management part of the store or company. Its a very biased company.