The hiring process at Crossover for Work takes an average of 1 day when considering 5 user submitted interviews across all job titles. Candidates applying for Software Developer had the quickest hiring process (on average 1 day), whereas Software Developer roles had the slowest hiring process (on average 1 day).
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They offer a job on LinkedIn, after LinkedIn EasyApply they send you an email stating, "Your LinkedIn application with Crossover cannot be processed at this time." When clicking on a link in their email, they inform you that you need to work for them 7 hours before you can get an interview. I have tried this 2 times, weeks apart, so we can be certain the "process error" is fake, they just collect emails of people who are willing to work a few hours for them for free.
Interview questions [1]
Question 1
As their webpage opens with a timeline that does not hide the fact that 6+ hours of work are mandatory to get to the interview, I did not proceed, nor do I remember their first step / question.
I applied online. The process took 1+ week. I interviewed at Crossover for Work in Apr 2021
Interview
Applied on LinkedIn.
Received email to online test.
Steps outline for the process on the page it takes you to:
1, Basic Fit - (5 mins)
-Some really basic questions
2, Psychometric - (15 mins)
-Logic questions ( 1, 2, 4, 7, what comes next? That type)
-Some very strange English questions with very obscure words I've never heard in a professional setting.
3, Language - (10 mins)
-Listening to audio clips and reading them back.
4, Skills Assessment - (10 mins)
-Technical questions of varying degrees of difficulty and relevancy to the position.
5, Real Work - (5 h 15 mins, 2 tests)
-Test 1
-3h 30 mins test involving SQL (Having to install SQL Server for the test)
-Test 2
-1h 45 mins test with customer tickets
"The responses will be evaluated using these criteria:
1. Did the agent understand the problem the customer was experiencing?
2. Did the agent provide the correct response to the ticket to progress it towards resolution?
3. Is all communication clear, concise, and helpful?"
6, Interview - (15 mins)
7, Offer
8, Onboarding - (15 mins)
The sheer amount of time needed is crazy even if this was the only position you were applying to. This position is a $30k/year position for customer service.
6+ hours of tests for the CHANCE to be the person customers yells at for a company's fault.
The interview itself, a video interview with the head of the department I was applying to, was very pleasing. A very nice person, plus the contrast of the rest of the process, it was a breath of fresh air.
The process wasn't difficult, except for a handful of questions throughout. It was just long.
After the offer they also needed a background check.
Interview questions [1]
Question 1
The sheer amount of time needed is crazy. This position is a $30k/year position for customer service.
6+ hours of tests for the CHANCE to be the person customers yells at for a company's fault.
I applied online. I interviewed at Crossover for Work in Mar 2021
Interview
A lot of tests, hard ones with very weird selection process.
And it prevent you from applying on other vacancies for 3 months when you failed if the other job has a different requirements.
Interview questions [1]
Question 1
I remember those tests but there where others:
- General info.
- IQ and problem solving.
- Technical interview.