I applied in-person. The process took 5 weeks. I interviewed at Coach in Oct 2014
Interview
You go pick up an application. They give you a few questions right there. You come back to return it and the assistant gets it, and asks you more questions. Then a group interview and if you pass that (they call you the same day), an interview with the manager.
I applied through an employee referral. The process took 1 day. I interviewed at Coach (Boston, MA) in Sep 2011
Interview
Group interview - received an employee referral first. There were about 5-7 of us and we were all interviewed by the assistant managers/managers. It didn't last too long - just an hour or so. Pretty informal.
Interview questions [1]
Question 1
Name a difficult situation you were in once, and what you did to solve the problem
One group interview with a few questions to answer. The questions were typical retail interview questions such as "why would you want to work for Coach?" Nothing difficult. You just have the basic knowledge on the history of Coach and fashion.