Coach Sales Associate interview questions

It was very comfortable and almost informal, there was one other person interviewing with me - a group interview of sorts. The store manager and an associate manager were interviewing and we all were sitting in a circle. They asked us both questions and sometimes would ask one question for one of us or they would ask the same question to us both. They wanted to know what kind of experience we had and if we were able to conduct ourselves socially, and feel comfortable talking to customers. One major point they made in our discussion was how we would handle a stressful and difficult situation, such as a distressed or angered customer. The only negative part of the experience was the not knowing an answer immediately, and actually taking several weeks before I got one. Happily it was yes, but I felt it took more time than was necessary to get back to the candidates in letting them know their status.

I submitted my application and about a week later I was called in for an interview with the general manager. She was really friendly and down to earth and told me about how the work flow was. She emphasized that it is important to be on time for you shift, as associates changed zones and it's important to keep zone coverage to prevent theft. She asked a few questions about my previous employer, like "What was the most difficult situation you encountered?" and "What did you learn from your previous employer?" Then she told me one of the managers will give me a call back to get an interview with the district manager. That never happened, but a week later I was hired. You usually go through a group interview then the individual interview, then district manager interview, but I guess I was good enough to hire part time! Overall, the interview was easy-going, but never let your guard down and don't talk TOO much.