CarMax Sales Consultant interview questions

It is a longer process than expected. It took about three separate interviews with three different people to get hired. It took about one week to get hired, for a special case quick hire. Overall, very good interviews and very nice people.

Phone interview followed by in person interview and role play selling a car. When you do the role play - shake hands, introduce your self, make eye contact, ask why questions, recommend a test drive or search nation wide inventory for a car. If you get to the part where they do a mouth swab drug test you're pretty much hired.