CarMax Sales Consultant interview questions

Applied online. I have 10 years of customer service experience. I asked if they needed sales experience and they said "no". I drove 45 minutes each way, interviewed 3 different times, had solid interviews, filled out their background check stuff. Then I get a "dear John" letter that's postmarked less than 12 hours after the day of the interviews, which took 3 hours. If they don't want someone, then don't make them spend gas money and waste a day driving and interviewing when they could be doing something constructive.