Applied for the role using an internal referral. The recruiter was outsourced (to IBM) and sitting in a different country. Confirmed receipt of the application and wrote "we will review and get back to you asap". A-S-A-P - as in: 3-months-later-with-two-follow-up-e-mails-from-the-candidate-and-still-no-answer-while-position-was-reposted-online-twice-since".
Enough said? Not even basic etiquette in dealing with candidates. And obviously Recruiting or all of HR is shipped off to a not so motivated external service provider. FAIL.
Connections at Biogen internally told me while this is frustrating, it is a completely normal experience with their HR.... Seems to be confirmed by a number of reviews here on Glassdoor. Awful candidate management!