Amazon Senior Customer Service Representative interview questions

Interview is structured and somewhat systematic. The interviewers themselves are very professional and generally pretty friendly. It is clear that the entire loop is planned well in advance as each interviewer probes you on specific, individual traits, and no same question is asked twice. Need to be prepared with a proper elevator speech as well as detailed examples of work experiences.

I was reached out to on LinkedIn and after taking an assessment was set up with a 4 hour interview where I would be interviewed by 4 different individuals for around 45 minutes each. Overall, the interviews went well, but they do ask some example questions on strategy about what you would do in that situation. In every final Amazon interview like this they have what they call the "Bar Raiser" that is an objective third party to help during the interview process.