Amazon Senior Customer Service Representative interview questions

Phone interview, then a full, 8hour day of virtual video interviews. Four separate meetings with 4 employees and they ask you questions off of a list with no indication that they understood Your responses. You leave the meeting not having any clue how you would do or if you’d ever hear back, let alone when. The follow up process was pretty terrible. I was told I didn’t get it, but I was being considered for a different opening, then never got any further responses to my my inquiries. Never heard back from them again.