I applied online. I interviewed at Allstate (Charlotte, NC) in Oct 2017
Interview
STAR interview method. Typically you’ll answer 3-5 questions to prepare for a range from time management to development to customer service. They will circle back if you miss any of the areas.
Interview questions [1]
Question 1
Tell me about a time you had to help a customer overcome a challenge using an example
I applied online. I interviewed at Allstate (New York, NY) in Feb 2021
Interview
Allstate has a 3 step process. A Prescreen followed by 2 interview separate interviews. Interviews were behavioral and situational. Panel interviews completed via zoom. There were 2 or theee questions each. Interviewers followed up with more probing questions.
Interview questions [1]
Question 1
Tell me about a time you turned a customer experience around.
I applied through an employee referral. I interviewed at Allstate in May 2018
Interview
Formal interview that discussed previous experience. Asked questions related to ability to handle different types of auto claims. Overall, positive interview experience. Interview was completed with two people present plus the individual interviewing.