Glassdoor users rated their interview experience at Air Canada as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Flight Attendant and rated their interviews as the hardest, whereas interviews for Flight Attendant and roles were rated as the easiest.
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 4 weeks. I interviewed at Air Canada
Interview
Tell me about a time you received negative customer feedback. What could have been done to make it better?
Tell me about a time when you ensured that a customer was pleased with your service.
Interview questions [1]
Question 1
Give me an example of a situation in which you provided excellent customer service.
I applied through an employee referral. The process took 6 months. I interviewed at Air Canada (Vancouver, BC) in Jun 2022
Interview
1. Phone Interview
- Personal Questions, "Tell me a time when ...", "Have you experienced a time when ... what did you do to succeed?
2. Solo In-Person Interview
-Typically the same questions as phone interview. Mostly situational questions.
3. Group Interview
- In groups of 5-8 other applicants, you must act as a cabin crew and prioritize/delegate issues on a flight.
4. Language Test
- Casual conversation on the phone with an external language professional who will grade you from 1-4
5. Medical Exam
- Auditory test, Visual test, blood test, urine test, height test (can you reach high enough to close the overhead bins) and sometimes weight test (how much you can carry).
Interview questions [1]
Question 1
Tell me of a time when you experienced a lot of stress at work. How did you move pass it?
I applied online. I interviewed at Air Canada (Toronto, ON) in Jun 2022
Interview
I did a bot control interview. It was very interesting and I enjoyed the experience. Waiting to hear what’s next to see if I’m selected for phase 2. Will keep updating this.