Glassdoor users rated their interview experience at Air Canada as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Flight Attendant and rated their interviews as the hardest, whereas interviews for Flight Attendant and roles were rated as the easiest.
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I applied online. The process took 2 weeks. I interviewed at Air Canada (Toronto, ON) in Mar 2017
Interview
I had online submission then got to the second level in which I was given video recording on answers to questions. After that I got emails to arrange my language assessment for I had applied in bilingual position.
Interview questions [1]
Question 1
what would you do if you have a member who is not willing to cooperative and follow the team? ; what would you do if there is a unsatisfied customer who complained to you? ; tell us about yourself, etc.
I applied online. I interviewed at Air Canada (Ottawa, ON) in Mar 2017
Interview
It is an online video submission (5 questions)with the same 10 yes or no questions asked in the application process. You can film you're responses as many times as needed but once you go to the next question you cannot go back. If you are bilingual there was one scenario question at the end that had to be answered in French.
tell us about a time when you offered excellent customer service to someone.
what did you do?
why did you do it?
how did you know the customer was satisfied?
what was the outcome
I applied in-person. The process took 2 weeks. I interviewed at Air Canada (Toronto, ON)
Interview
Basic skills questions , face to face interview the lady was tired and she let us know for her face , didn't hear anything after that. Waiting for answer . Hope they call me