ibis reviews

3.7

70% would recommend to a friend

(300 total reviews)

61% positive business outlook

ibis has an employee rating of 3.7 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ibis employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

300 reviews
1.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

No pros. Management was the worst I have ever had. They treat foreigners unfairly, they don’t welcome you and leave you out. They have favourites so they give them more benefits than to the rest.

Cons

Everything is a con in this place. Avoid working for them. Manipulative. Management don’t treat you nicely, everyone wanted to leave when I was there and 10 employees left in a space of 1 week. No employee receives any support from management and everyone is too scared to go to HR to complain about this due to the reputation managers have- they take hours from you, change your shifts, make you cover in different hotels, shout at you, blame you for things you didn’t do… AVOID AT ALL COSTS

3.0
Aug 28, 2021
Recommend
CEO approval
Business Outlook

Pros

The Hotel is nice with 450 rooms beautiful property and situated in a good location the clienteles are normally budgeted people who looks for budget stay and also we have different clientele such as upscale etc. we have such a good restaurant which serves delicious delicacies and also buffet is there but very limited dishes are available but the price is also minimal. Services given by staff is highly appreciative working day and night to give best services.

Cons

this hotel doesnt folllow any SOP thats what makes me bit sad because a person who just started his career would not get to learn anything , employees are annoying and ill-mannered not all of them some people i met really nice always keeps me motivated teach me new things , So yeah there are always pros and cons everywhere , so we should always look on the right side and improve the negative side

3.0
May 19, 2021
Recommend
CEO approval
Business Outlook

Pros

You learn how to multitask in every hotel department (which is good to have a deep understanding of how a hotel works). Multitasking gives you the experience to solve all kind of issues with more facility. The company gives you free stays and discounted rates for you and your family or friends. Most of the times you work with people from all over the world in your team.

Cons

The pay is lower than in other hotels. The difference between a leader position and a team member position is not even £1, so you will have a lot of responsibilities and your team will have a salary almost equal to yours. They promote "perks" with your Benvenue Card (a discount's card to use in Accor and other places) but in 2 years and a half working in the company, I've never got it. There is no "dry cleaning service". You have to clean your own uniform at home. They can ask you to cover other Ibis hotels if needed. Most of the time you cannot say no. The staff food is terrible (especially during and after Covid-19). Most of the time (depending on the hotel) you are on your feet during the whole shift, even if is not busy. If the hotel is short of staff, most of the times they will not hire anyone, so be ready to be a receptionist, housekeeper, chef, kitchen porter and bar team member, all at once. To have a decent salary you need to reach the General Manager position because even the Assistant General Manager has a salary that is not adjusted to his or her responsibilities. For this, you need your boss to send you to company training (of course, if your GM likes you and wants to put money on your career). Otherwise, you will be stuck forever in a job that you will certainly hate, with a salary that is not even decent to have a life in an expensive country like the UK. If you want a job for a couple of months, it is fine. If you want to grow in a professional environment and have a decent salary, do not lose your time here. Sometimes you work more than 5 days in a row (I worked 7 many times). If someone calls in sick, most of the times they are going to call you to cover on your day off (and you will not get it back). If you are on shift and non of your colleagues can cover, you will probably have to do more hours (I worked 16 hours a couple of times). There is no balance between work and your personal life. You will be too tired to enjoy your time off.

Viewing 10 - 12 of 300 Reviews

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