francesca's reviews

3.3

54% would recommend to a friend

(2,772 total reviews)

Andrew Clarke

53% approve of CEO

32% positive business outlook

francesca's has an employee rating of 3.3 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Mar 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Worked 2 weekends a month and had 2 weekends off a month. Only worked 1 Sunday a month.

Cons

No support from upper management in regards to leadership and continuing management education. No support from employee or customer harassment. Company has policies but does not follow their own policies.

2.0
Mar 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount of 30% is pretty good but could be better....my pay as an ABM was okay (more than average but not enough for someone with a Bachelors degree). Nice merchandise, employee appreciation day was great!!...60% off everything.

Cons

No work/life balance, expected to put the job 1st so there was very little flexibility which made it hard to make plans for anything. Visuals are lacking...no clear guidelines and the leadership in that area is not properly qualified to set guidelines. Favoritism is a frequent occurrence, especially in the flagship location. Not enough hours given to those who were hitting sales goals. No encouragement or opportunity to grow in your career beyond the sales floor to the home office. Once you are in the store you are pretty much stuck. No PTO days are given unless you are the BMR or higher, bonuses for key holders were recently taken away... Company seems very confused as far as the direction they are going.

3.0
Mar 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is good for an upcoming college student, the customers that come in are usually nice and allow you to help them pick out outfits as well, lots of work with visuals, good communication with higher management, the store is really transforming and so is the style, and the store is small so there's not much to clean at night.

Cons

The discount is only 30% and the clothes are over priced, the jewelry is cheap and easily breaks, the staff is small so calling out isn't possible, you spend long hours by yourself, not compliant with school schedules, the review process is a joke, over worked especially around holiday seasons It was non-negotiable that I had to fill in for other stores that I didn't work at, requested off a few times and didn't get off, the company doesn't realize you have a life outside of the store, and the bosses cannot fire someone and there's no write up process so people who don't pull their weight fly under the radar.

Viewing 2650 - 2652 of 2,772 Reviews

Glassdoor has 2,828 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.