Ok experience I wouldn't recommend becoming a Key Holder! - Boutique Key Holder francesca's Employee Review

3.0
Mar 25, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is good for an upcoming college student, the customers that come in are usually nice and allow you to help them pick out outfits as well, lots of work with visuals, good communication with higher management, the store is really transforming and so is the style, and the store is small so there's not much to clean at night.

Cons

The discount is only 30% and the clothes are over priced, the jewelry is cheap and easily breaks, the staff is small so calling out isn't possible, you spend long hours by yourself, not compliant with school schedules, the review process is a joke, over worked especially around holiday seasons It was non-negotiable that I had to fill in for other stores that I didn't work at, requested off a few times and didn't get off, the company doesn't realize you have a life outside of the store, and the bosses cannot fire someone and there's no write up process so people who don't pull their weight fly under the radar.

Explore other reviews about francesca's

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the flexibility of my boss scheduling me according to free time with my college work.

Cons

I felt like it was a very serious job and sometime my boss would make me go up to guests and keep askign them questions right when they walk in the door.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, creative freedom, comprehensive training, and fun team dynamics, effective local/regional leadership, fair compensation and ample opportunities for bonuses

Cons

Inconsistent corporate leadership and messaging

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