francesca's reviews

3.3

54% would recommend to a friend

(2,772 total reviews)

Andrew Clarke

53% approve of CEO

32% positive business outlook

francesca's has an employee rating of 3.3 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Aug 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Great when the company started out At first ability to move up was there Great discount Ok benefits but could be better They finally are getting better with their buying strategy and turn around based on trend.

Cons

There is seriously no reason why anyone who actually would like to progress in their retail career should work for this company The new process of NOT internally promoting their staff is simply because they fired all their training and educational employees at home office because they were cutting expenses. They just went thought a huge DEMOTION of all upper management this past few months which means they can't afford to pay all these people. Money pit. They will not invest their time in you anymore A district visit consists of your district manager, who is clueless because they were not trained properly, stopping by for an hour or two and doing your shipment. Great thanks for being my overpaid stock room associate. No sick days for manager No PTO for full time assistants PTO restrictions are silly They decide the week of what seasonal visuals should be arranged and due. No hours allocated for this. They over stock/under stock your store based on selling which makes sense when you think about it but get upset when you can't place your product in their 1000 sq ft store because you have NO room. So many issues and I can only hope that the company that I fell in love with in 2010 comes back because this company has taken a huge turn down a long long road for recovery. My advise to anyone who wants a part time job with some serious freedom and they don't mind that inconsistencies then take a low paying job here as an associate (Ps you can make way more else where), but if you want to do this for a career then don't bother. You will never gain the necessary experience to move on to a better paying and high level position.

1.0
Aug 29, 2014

Worst Job Experience

Recommend
CEO approval
Business Outlook

Pros

The clothing, accessories and gifts are wonderful. I've loved the store as a customer. As an employee, the discount was decent and the company encourages you to try the merchandise so you can better sell to the customer. This particular store had loyal customers that enjoyed buying large quantities/expensive items which made sales easy. There was more creative freedom than most other corporate stores.

Cons

Soon after I came on board and started training, I was told the management above me (BMR, District Manager, Regional Manager) would be quitting, leaving me in charge of the boutique I worked at. I was trained at a rushed pace which left me ill prepared for my responsibilities and had no support from upper management or other stores in the area. The store was severely understaffed and it was impossible to make schedules. This made the shifts extremely long and inconvenient for all of the employees. Not to mention, we were all students (college and high school). The majority of the employees were extremely cliquey, negative and difficult to work with, the ones that weren't quit as soon as they could.

1.0
Aug 27, 2014

Mediocre at best

Recommend
CEO approval
Business Outlook

Pros

Most of the people you work with are really great. You also get first picks on the merchandise.

Cons

Upper management doesn't understand that they ask too much and provide too little.

Viewing 2599 - 2601 of 2,772 Reviews

Glassdoor has 2,828 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.