francesca's reviews

3.3

54% would recommend to a friend

(2,772 total reviews)

Andrew Clarke

53% approve of CEO

32% positive business outlook

francesca's has an employee rating of 3.3 out of 5 stars, based on 2,772 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Nov 20, 2014

Horrible horrible company

Recommend
CEO approval
Business Outlook

Pros

Great discount, great clothes and the free filtered water from Belmont Springs...that's about it.

Cons

Horrible management. Our store manager was brought from a Tier 7 as an assistant to a tier 3 store as a store manager... It was literally the joke of all of our stores that she was so young and with only a year of experience and threatening to leave the company if she didn't get her own store, just shows that this company doesn't have its head on straight. They are growing way too fast and they don't know what to do with themselves. They promote people who shouldn't be promoted and who are so immature it's disgusting. Our DM is an alcoholic who constantly takes store managers out drinking and then chastises us for having lunch with one another. The pay is disgusting and truly just shows how much they value their employees. I was a keyholder and had the responsibility of a store manager put on my shoulders by my own store manager. I was doing 10 times the work for $10/hour. The visuals are a joke. Corporate is constantly changing the ways they want things done. One second they want original fran (layers and clutter every where) to the new fran (a tank and kimono and a clutch). Boutique Ops LOVES to email you 2 days in advance of a floor set and only give you 5 extra hours and only 1 day to do it. It's disgusting. The Allocations are a joke. We have jewelry coming out of our ears. And they send way too much product in general. The racks are never shapable and the gift table intimidates our customers to a point where they are afraid to touch anything. People loved Frans when it felt like it was owned by a small business owner. It was intimate, quaint and exclusive. Now we're pretty much a glorified Forever 21 storage room. It's disgusting.

5.0
Nov 20, 2014

Key holder

Recommend
CEO approval
Business Outlook

Pros

Love everything about this place, love all the managers, love all the team members, just love how everything is handled

Cons

needs to pay more for all the work they ask you to do

3.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

You get to wear the jewelry while you work and get a somewhat decent discount. Fun environment to work in

Cons

There seemed to be a lot of drama no matter what the store, and the initiatives coming from corporate were numerous and contradictory. There was always a ton of promotions going on at once, and they confused the customer.

Viewing 2560 - 2562 of 2,772 Reviews

Glassdoor has 2,828 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.