Horrible horrible company - Boutique Key Holder francesca's Employee Review

1.0
Nov 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great discount, great clothes and the free filtered water from Belmont Springs...that's about it.

Cons

Horrible management. Our store manager was brought from a Tier 7 as an assistant to a tier 3 store as a store manager... It was literally the joke of all of our stores that she was so young and with only a year of experience and threatening to leave the company if she didn't get her own store, just shows that this company doesn't have its head on straight. They are growing way too fast and they don't know what to do with themselves. They promote people who shouldn't be promoted and who are so immature it's disgusting. Our DM is an alcoholic who constantly takes store managers out drinking and then chastises us for having lunch with one another. The pay is disgusting and truly just shows how much they value their employees. I was a keyholder and had the responsibility of a store manager put on my shoulders by my own store manager. I was doing 10 times the work for $10/hour. The visuals are a joke. Corporate is constantly changing the ways they want things done. One second they want original fran (layers and clutter every where) to the new fran (a tank and kimono and a clutch). Boutique Ops LOVES to email you 2 days in advance of a floor set and only give you 5 extra hours and only 1 day to do it. It's disgusting. The Allocations are a joke. We have jewelry coming out of our ears. And they send way too much product in general. The racks are never shapable and the gift table intimidates our customers to a point where they are afraid to touch anything. People loved Frans when it felt like it was owned by a small business owner. It was intimate, quaint and exclusive. Now we're pretty much a glorified Forever 21 storage room. It's disgusting.

Explore other reviews about francesca's

5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, great community, growth opportunities, supportive executives

Cons

Nothing about the business. Liquidation and closure of the brand was one of the hardest things I've ever had to do.

1.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

there are none, they suck

Cons

management... almost two years with no review and no raise. this was a district directive. very mean girl TOXIC, ego centric coming down from upper management. poorly run on all levels. we know that a company that is run like that, will fail! lol they are now out of business

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