francesca's reviews

3.4

56% would recommend to a friend

(2,770 total reviews)

Andrew Clarke

55% approve of CEO

34% positive business outlook

francesca's has an employee rating of 3.4 out of 5 stars, based on 2,770 company reviews on Glassdoor which indicates that most employees have a good working experience there. The francesca's employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Reasonable creativity with merchandising. Was (past tense) a really fun company to work for before they went public.

Cons

Nowhere near competitive pay. Work will be demanded of you that is above your pay grade. Area/Regional management will probably never listen to any questions, comments, or even concerns. Corporate and upper management speak to associates like they are 4 years old and incapable of reading, writing, and other basic motor skills. Want to get promoted? Good luck and don't hold your breath.

2.0
Jan 17, 2014
Recommend
CEO approval
Business Outlook

Pros

The discount for employees is good. The benefits are on par with the industry. The product is a good value and easy to sell.

Cons

Due to the rapid expansion after going public, the company is now another big retailer without a heart. There used to be a feeling of family and friendship between corporate, regional and the boutique level which ensured employee loyalty and hard work. Now the staff are underpaid, undervalued and overworked leading to higher turnover and dissatisfaction. The BMR's have little control over hiring/staffing which causes huge problems.

2.0
Dec 1, 2013
Recommend
CEO approval
Business Outlook

Pros

The merchandise you sell is great Sometimes you meet great customers They like to promote from within Ya that's about all I've enjoyed

Cons

Pay. This company works you like a major slave and you get paid dirt!! The things store managers have to deal with are unacceptable for the salary you receive. Bonuses are a joke and yearly reviews are a slap in the face. All the hard work and dedication you give the company and it's not even worth it. Store managers have it the worst and the company should be ashamed of themselves for paying us so little. We are like the owners of the business and have to deal with way more than we should. You will never receive overtime and they expect you to work more than you are required to, always. Don't even bother asking for a raise, they'll never give you one no matter how long you've been with the company and no matter how hard you work. I can't ever get a perfect staff because all of the qualified candidates won't accept our measly pay offer. Overworked and under payed is quite the understatement. There is no employee appreciation. When you work at corporate you get all of the perks you can possibly get, but the boutique staff gets treated like dogs. When I say they like to promote from within, I mean up to a store manager. Anyone above that will be hired from outside of the company, and you don't even have to be qualified. Such a joke!! This company is run by all women, so be prepared for some major cattiness. Francescas has taken a turn for the worse. I feel bad for the people who haven't realized this yet. Hopefully I have enlightened some of you.

Viewing 139 - 141 of 2,770 Reviews

Glassdoor has 2,826 francesca's reviews submitted anonymously by francesca's employees. Read employee reviews and ratings on Glassdoor to decide if francesca's is right for you.