eXp Realty reviews

Cloud based is a great concept because real estate isn't really done via storefronts anymore. Even though the virtual office is cool, there's no real local human interaction with other exp agents because it's still a pretty new concept. Unless your whole brokerage is switching over to exp you can feel pretty alone.

There are far too many changes being introduced with nowhere near enough communication or support alongside them. Morale across the team is currently very low, and nobody seems genuinely happy with the workload or overall direction of the company. Management are now having staff train AI systems to take over parts of document review and data entry instead of addressing the obvious need for additional hiring and proper staffing support. Given the company’s previous layoffs and decisions to replace roles with cheaper labour abroad, it has created very little sense of job security or trust in leadership. There is also very little incentive for employees to go above and beyond when pay rises are either extremely minimal or nonexistent altogether. Staff are continuously expected to take on more responsibility while receiving little recognition, reassurance or reward in return.