eBay reviews

3.9

73% would recommend to a friend

(5,654 total reviews)
avatar

Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,654 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Sep 2, 2017
Recommend
CEO approval
Business Outlook

Pros

- Exceptionally friendly and amicable people in European divisions. - Pay way above what market pays. (Especially when you take bonuses and RSUs into account.) - Good work-life balance. Everyone respects it. - The company is accommodating of your family and health constraints. I have not been in a better place when it comes to this aspect. - Many team building activities.

Cons

- The biggest con is that the mothership i.e. eBay US is an ancient organisation that controls the European division pretty much in every way. EPD doesn't have any real control over things. Many cons I discuss below stem directly from this. - There is some very good work happening in eBay, but it's all in the US, and some in Israel. UK and Germany usually get the leftover projects nobody else wanted to work on. - Legacy. The projects you inherit are simply ancient. Those who worked on those are not around. Who owned/owns what is sometimes not even documented. You will often find yourself wondering how anything works at all. - A lot of in-house and archaic technology. eBay has had a massive case of NIH (Not Invented Here) syndrome. They have their own libraries, build tools, web frameworks, IDEs, front-end frameworks, logging and monitoring solutions, and so on. Some of these are very poorly designed, poorly documented, and poorly supported. There is not much push to switch to open source solutions with large communities and support. It's extremely difficult to deal with this. Much more so than you might think at the outset. - Due to the above aspects, the longer you stay in the company, the more you lose relevance in the industry. Many skills you will gain here are specific to eBay's problems and tools, and are not easily transferable to anything. - Constant churn. There are exodus waves at least once a year.

2.0
Jun 26, 2017

Customer Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay well known company use of foreign languages good work/life balance for employees

Cons

micro-management/obsession of time-keeping in some instances promotion works based more on connections than competencies degrading work atmosphere over the years multi linguals work more but do not get extra pay for working on several markets

3.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

1) Reasonable life-work balance. 2) Convenient location for people living in Willow Glen, Los Gatos, Campbell and Cambrian Area.

Cons

Many talented people left to Apple, Google, Facebook etc. and now there is a disproportionately high number of incompetent people. Company has troubles attracting talent. This is especially true about engineering.

Viewing 172 - 174 of 5,654 Reviews

Glassdoor has 6,987 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.