Customer Support - Anonymous employee eBay Employee Review

2.0
Jun 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good pay well known company use of foreign languages good work/life balance for employees

Cons

micro-management/obsession of time-keeping in some instances promotion works based more on connections than competencies degrading work atmosphere over the years multi linguals work more but do not get extra pay for working on several markets

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

It is equivalent to winning the lottery for a dream job.

Cons

Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work, lots of AI experiments, AI innovation, latest tech stack, Co-workers are very co-operative and helpful. Most AI tools are still unlimited.

Cons

Some teams are over-working due to smaller teams as a result of recent layoffs. Office perks (like catered food, snacks) are dwindling every quarter even though company wants every employee to be 3 days a week in office. Company wants 80 percent code to be generated by AI but no clear guideline how to achieve that.

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