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      eBay

      Engaged Employer

      eBay reviews

      3.9

      73% would recommend to a friend

      (5,657 total reviews)
      avatar

      Jamie Iannone

      79% approve of CEO

      64% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Work/Life balance

      4.0

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      eBay has an employee rating of 3.9 out of 5 stars, based on 5,657 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Oct 20, 2008

      Rudderless company

      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wed bagel day Free drinks

      Cons

      executive incompetence (no vision/strategy, ability to execute, lack of communications), lack of professional development, low morale

      1.0
      Oct 16, 2008

      eBay Execs - Stop drinking your own Kool-Aid. eBay used to be cool. Now, it's cool to HATE eBay. Your Fault.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best reason to work for eBay is to gain insight into what it is like to work for a company that is being managed by executives who are completely out of touch with their customers and overall trends on the web. IF YOU'RE A GLUTTON FOR LIVING IN A CASE STUDY IN THE MAKING...

      Cons

      Inane quarterly reviews, where original thinking and any level of risk taking is frowned upon. Whatever you do...don't propose that you jostle the 'Golden Goose'. Management plays up the culture of innovation from the Pierre legacy and then repeatedly underfunds anything having to do with true innovation. They They're driven by PR spin and fear without looking inward to the talented people who used to work there.

      2.0
      Oct 15, 2008

      Circling the drain

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work in customer support, which for any internet-based company is basically an armpit that that head office wish they could get rid of. At eBay, that sentiment is even worse simply because from day one, they have tried to avoid putting customer support in place. Pierre's vision was "members helping other members" AKA "figure it out yourself, morons." And don't forget that eBay's first customer service representative was Uncle Griff, who toiled on the boards for free until they offered him a job (although I wish I had done the same since he's a multi-millionaire now). ANYWAY, customer support at eBay is (or was until recently) maybe the easiest job you can do in your pajamas.

      Cons

      There are few opportunities for advancement, plus the layoffs lopped off the recent promotions so I'm glad I didn't get that promotion. Speaking of layoffs: thought this round was bad? JD has basically pulled the plug on the business and we get to watch from the sidelines while it circles the drain! My prediction is that customer support will move to a 100%-outsourced model in 2009 which means another 6000 or so pink slips. Think getting an answer from eBay was tough now? Wait until that answer has to come from the lowest bidder! They can barely tie their own shoes.

      Viewing 5509 - 5511 of 5,657 Reviews
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      Glassdoor has 6,992 eBay reviews submitted anonymously by eBay employees. Read employee reviews and ratings on Glassdoor to decide if eBay is right for you.