eBay reviews

3.9

73% would recommend to a friend

(5,660 total reviews)
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Jamie Iannone

79% approve of CEO

64% positive business outlook

eBay has an employee rating of 3.9 out of 5 stars, based on 5,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The eBay employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Engaging work, decent pay, fellowship among contractors

Cons

When I first took the position I was warned by friends that eBay was chaotic and political, and I was warned by contractors there that you need to watch your back and save everything. At first all seemed fine. People were nice, use lots of nice words, like "reach out to so and so," or "good question," or "no problem." But behind the nice words, managers and leads talk among themselves like the game telephone, but don't coach employees or listen to their part of an issue, then make big decisions based on communication amongst themselves. . New policies and processes were created without input from those on the front lines. Process learning was sporadic and employees often weren't sure of what their responsibility was in the process. Management is too overworked to respond well. Cross-functional work was overly challenging because questions are unanswered or answered cryptically.

3.0
Mar 20, 2009
Recommend
CEO approval
Business Outlook

Pros

eBay is still a strong brand and "owner" of online auctions; the amount of highly qualified and skilled employees is tremendous, the purpose and business model of the company good. International exchange of best practices allowed for interchange with colleagues around the world. Internet Marketing know-how at eBay is very high (especially in terms of SEO and SEM), and you can expect a strong learning curve if you're working in those areas. Advertising on eBay is a fast growing business and offers good opportunities to grow. Compensation is fair, and in Switzerland, eBay grants 30 days paid vacation (which is better than the legal minimum of 20 days and the 25 days offered by most companies operating in Switzerland).

Cons

The slow-down in growth has forced senior management to make some tough decisions: Europe as a region is now managed by one centralized organization, based in London and Zurich. The teams there focus on the large EU markets and don't have enough bandwith to take care of the smaller EU markets. eBay has suffered a very strong brain-drain in EU due to this reorganisation, and the trust in Management has been severly hampered by the reorganisation. Corporate HQ is taking over more and more, centralization is the key philosophy at eBay (for the moment). PowerPoint dominates, and decisions are pushed-up the layers of the organization.

2.0
Mar 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Technical Challenges are great and can only be found in half dozen companies. Lots of tough problems to work on from infrastructure to fraud technologies to optimization and AI.

Cons

Sheer amount of politics just to get a project booked is comparable to budget negotation up in Sacramento ! Too many politicians and not that many good engineers. Lots of MBAs and none of them are PMs ! Lots of clueless PMs

Viewing 343 - 345 of 5,660 Reviews

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