ZoomInfo reviews

3.8

73% would recommend to a friend

(2,189 total reviews)
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Henry Schuck

78% approve of CEO

65% positive business outlook

ZoomInfo has an employee rating of 3.8 out of 5 stars, based on 2,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ZoomInfo employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
Aug 6, 2025

Avoid if you can. My true experience.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People generally think ZoomInfo is a solid brand and the only option for sales data. A good brand to have on your resume so you are able to get a better job. Still not worth working for the company.

Cons

I was a top performer for many years. I received praise from peers to the CEO himself. This year I was on vacation when I got a note from my Director saying I needed to take a call to discuss my merit raise. Being on PTO, I really didn't want to take a work meeting, but I had been told I was going to get a decent raise, so I was excited to find out. I got on the call early in the morning, holding my infant daughter because the rest of the house was sleeping. I see HR hop on first. My Director hops on a good 3 minutes late. Obviously I realize I'm being let go. My position is being eliminated. Have any questions? I got off the call. My baby is crying, I'm crying, totally blind-sighted. I learn my Director told my peers not to reach out to me as "emotions can be high." which I realize was a way to sweep my experience under the rug. The good ones did reach out to check on me. What happened? Why me? The only thing I could come up with was that a few weeks prior, I had met with HR about a sexual harassment concern of mine. I'm posting this because a job offer is a big decision. If you have options, consider what happened to me (and others) and the ZoomInfo culture before accepting anything.

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ZoomInfo Response
10mo
Thank you for taking the time to share your experience. While we're familiar with your situation, I'm sure you can understand that we can’t discuss individual personal or personnel matters in a public forum. We know that eliminating a position during a reduction in force is never easy for anyone, and it’s always hardest on the person directly impacted. Your role was one of several eliminated during that week. We provided severance and continued healthcare coverage for everyone affected. As you continue your job search, you will also have positive references from the team and clients. We try to ensure everyone has a positive experience at ZoomInfo and is supported even during and after the most difficult times, such as a role elimination. In some cases, we've even had employees ask to return after their role was eliminated because they had such a good experience with us. On your other point, all harassment claims are taken very seriously and investigated thoroughly. When appropriate, we also engage independent third-party investigators for complex cases. We encourage any employee with concerns to use our reporting channels so we can act quickly and fairly. We appreciate your contributions during your time at ZoomInfo and wish you the very best in your next role. --Chad Herring, Chief Human Resources Officer
2.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

decent pay and very good training to help you be successful

Cons

Absolutely no work life balance, expect to work long hours and come in early and leave late every day.

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ZoomInfo Response
10mo
Thank you for sharing your experience and recognizing our commitment to comprehensive training and competitive compensation. We appreciate your feedback about work-life balance as well. It's something we take seriously. We believe high performance shouldn't come at the expense of flexibility. We've invested in hybrid work options across our global offices and provide the tools and autonomy our teams need to deliver impact efficiently. We're also continuously evolving our approach to ensure our fast-paced, results-driven culture is sustainable for everyone. Part of this is our investment in enabling and building up our SDRs to help make their days more productive so they can have work/life balance. We wish we'd had the chance to figure out how we could better support you and encourage employees to have frank conversations with their manager, HR business partner, or senior leadership directly. --Drew Baillon, Director of Sales Development
Viewing 253 - 255 of 2,189 Reviews

Glassdoor has 2,237 ZoomInfo reviews submitted anonymously by ZoomInfo employees. Read employee reviews and ratings on Glassdoor to decide if ZoomInfo is right for you.